The Crestfield Global, which is owned and operated by CRESTFIELD GLOBAL PRIVATE LIMITED (“we‘, “us”, or “our”) aims to safeguard the privacy of our users ("you ","your "). This Privacy Policy outlines how we collect, use, and protect user information when accessing our services.

• We prioritize data protection and ensure compliance with relevant privacy regulations.
• By using our website and services, you agree to the collection and use of information as described.
• Our commitment is to transparency, ensuring users understand their data rights and choices.
• This policy applies to all interactions, including website visits, service usage, and communications.
• We continuously update our privacy practices to align with evolving security standards.

Collected User Information

Types of Data We Collect

• We collect personal details such as name, email, phone number, and company details.
• System data, including IP addresses, browser types, and device information, is logged.
• User interactions, preferences, and website behavior are tracked for service improvement.
• Payment details are processed securely for transactional purposes without storing sensitive data.

Purpose of Data Collection

• Data is collected to enhance user experience and provide seamless functionality.
• Personal information helps in account management, support, and service customization.
• Analytical data assists in performance monitoring and platform optimization.
• Marketing and communication preferences allow tailored updates and service notifications.

Consent and Data Sources

• User data is collected through direct input, automated tracking, and third-party integrations.
• Consent mechanisms are in place for data collection and processing activities.
• Users can manage preferences, opt out of communications, or request data modifications.
• Third-party sources supplement user data for verification and fraud prevention.

Use of Information

• Collected information is used to deliver, maintain, and enhance our tech solutions and services.
• Data analysis helps optimize performance, security, and overall user experience.
• Communication preferences guide service updates, support interactions, and essential notifications.
• Personal data is processed in compliance with legal, regulatory, and security standards.
• AI-driven analytics and automated processing improve efficiency and personalized service delivery.
• Aggregated, non-identifiable data may be used for research, reporting, and development.

Sharing of Information

• User data is shared only with trusted third-party service providers essential for operations.
• We do not sell or trade personal information for marketing or commercial purposes.
• Compliance with legal obligations may require disclosure to regulatory authorities.
• Data transfers are secured using encryption, access controls, and contractual safeguards.
• Anonymized or aggregated data may be used for statistical analysis and industry insights.

Security and Retention of Information

• Robust security protocols, including encryption and authentication measures, protect user data.
• Access controls ensure that only authorized personnel can handle sensitive information.
• Regular security audits and updates reinforce our cybersecurity framework.
• User data is retained only as long as necessary for service provision and compliance.
• When retention periods expire, data is securely deleted or anonymized.
• Continuous monitoring helps detect and prevent unauthorized access or security breaches.
• Users are encouraged to maintain strong passwords and follow cybersecurity best practices.
• Security incidents are promptly addressed following industry-standard response protocols.

Cookies

• Cookies are used to enhance website functionality and improve user experience.
• Users can manage cookie preferences through browser settings and consent options.
• Essential cookies are required for core functionalities, while optional ones support analytics.

Third-party Links

• Our website may contain links to third-party platforms beyond our control.
• We are not responsible for the privacy practices of external websites.
• Users should review third-party privacy policies before engaging with linked services.
• Clicking on external links may lead to different terms and data collection methods.
• We encourage caution and awareness when navigating outside our platform.
• Third-party tools integrated into our services comply with data security standards.

Children’s Privacy

• Our services are not designed for individuals under the age of 18.
• We do not knowingly collect personal data from minors without parental consent.
• If such data is identified, we take immediate steps for its removal.
• Parents and guardians are encouraged to monitor children's online interactions.

Users’ Rights

• Users have the right to access, modify, or delete their personal data upon request.
• Data portability and restriction rights allow greater control over stored information.
• Opt-out options enable users to decline marketing communications or data processing.
• Requests for data correction or removal are processed within regulatory timelines.
• We provide clear channels for privacy inquiries and compliance-related concerns.

Changes to Privacy Policy

• We reserve the right to update this Privacy Policy to reflect operational and legal changes.
• Any modifications will be communicated through official channels or website updates.
• Continued use of services after policy updates constitutes agreement with revised terms.
• Users are encouraged to review this page periodically for the latest privacy guidelines.
• Major changes affecting user rights will be highlighted through notifications.
• We remain committed to transparency and compliance with evolving privacy standards.

Contact Us

Get in touch with us and get the answers you need regarding our Privacy Policy. 

info@thecrestfieldglobal.com